At WPFiles we have a few fundamental principles that we follow:
- We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store unencrypted personal information on our servers unless required for the on-going operation of our site.
WPFiles (“WPFiles”) operates several websites including WPFiles.io. It is WPFiles’s policy to respect your privacy regarding any information we may collect while operating our websites.
Like most website operators, WPFiles collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. WPFiles’s purpose in collecting non-personally identifying information is to better understand how WPFiles’s visitors use its website. From time to time, WPFiles may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
WPFiles also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blogs. WPFiles only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to WPFiles’s websites choose to interact with WPFiles in ways that require WPFiles to gather personally-identifying information. The amount and type of information that WPFiles gathers depends on the nature of the interaction. For example, we ask visitors who comment on our blog to provide a username and email address. Those who wish to receive WPFiles updates via email, we collect their emails. In each case, WPFiles collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with WPFiles. WPFiles does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
WPFiles may collect statistics about the behavior of visitors to its websites. For instance, WPFiles may monitor the most popular pages on the WPFiles.io site or use spam screened by the Fingerprint service to help identify spam. WPFiles may display this information publicly or provide it to others. However, WPFiles does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
WPFiles discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on WPFiles’s behalf or to provide services available at WPFiles’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using WPFiles’s websites, you consent to the transfer of such information to them. WPFiles will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, WPFiles discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when WPFiles believes in good faith that disclosure is reasonably necessary to protect the property or rights of WPFiles, third parties or the public at large. If you are a registered user of an WPFiles website and have supplied your email address, WPFiles may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with WPFiles and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. WPFiles takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
WPFiles collects certain information through usage tracking. The purpose of usage tracking helps WPFiles to better understand our users and their website needs by looking at a range of variables in their WPFiles plugin, WordPress, and web host. This information allows us to continuously improve our product as well as our Q&A / testing process. The information may include the license key (and type), plugin activation dates, form and entry statistics to help us make sure our features and updates get tested in situations that closely match our customers’ site environments and WPFiles usage. In addition, WPFiles may collect statistics for its WPFiles Challenge that includes whether the challenge was started, whether it was completed, and how long it took in order to continue to improve the onboarding experience. We may also collect information of active integrations and plugin settings but sensitive settings such as API keys are automatically excluded from tracking.
Our usage tracking includes collecting information as to the WordPress active theme/plugins, locale, timezone, whether SSL enabled, or if a site is a multisite, and the site URL. In addition, the usage tracking includes determining the PHP and MySQL Versions in order to help us make sure our testing procedures have proper coverage to avoid compatibility issues, and determining the server software, which is used for testing purposes.
We may also collect non-sensitive information of user such as Language, GEO, Email etc.. to better understand our users, prioritize translations accordingly and get-in-touch in-case in-case any issue arise or we need more information.
Opting Out of Usage Tracking:
To disable this, please go to WPFiles > Settings > Usage Tracking. On this screen, you’ll be able to enable or disable usage tracking.
Your Data Protection Rights Under The General Data Protection Regulation (GDPR)
If you are a citizen of a European counåtry, you may have specific data protection rights under the European Union’s General Data Protection Regulation (the “GDPR”) and the equivalent Swiss arrangements. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal information.
If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us at email@example.com.
In certain circumstances, you have the following data protection rights:
- request a copy of your Personal Information;
- request that your inaccurate or incomplete Personal Information is corrected;
- request that your Personal Information that we are not legally required to keep be deleted and destroyed;
- object to processing or request that the processing of your Personal Information is restricted in certain circumstances or withdraw consent, including to opt out of receiving communications (including electronic) from us;
- not be subject to automated decision making; and
- request the transfer of your Personal Information.
If you wish to exercise any of these rights, please contact us at firstname.lastname@example.org. When making your request please provide:
- your full name and address; and
- details of your request and/or the information you want. Please be as specific as possible.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal information. A list of National Data Protection Authorities can be found at: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.
If WPFiles, or substantially all of its assets were acquired, or in the unlikely event that WPFiles goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of WPFiles may continue to use your personal information as set forth in this policy.
Last updated: April 20, 2022